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Posted Sat Apr 17 2010: from Greenmonk:
Are utility companies ready for full smart grids?
Do utility companies have billing systems in place which are able to take in these vast quantities of data and output sensible bills? Today's bills are generated off that single monthly meter read, however bills generated from 2,880 meter-reads a month (or even 720 - one meter read per hour) will be very different. They should be easy to understand, reflect the intelligence gained from the extra information and offer customers ways to reduce their next bill based on this.... Consumers will need to be given ubiquitous, secure access to their energy consumption information. But more than that, consumers will also need to be given the tools to help them reduce their bills, without necessarily reducing their consumption (i.e. load shifting).... All of these changes require seismic shifts by utility companies both in terms of IT investments, but also in terms of their approach to customer care and communications.
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'Doc Jim says:
Rejiggering the energy system requires planning?

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